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Aramark retains Goodyear Dunlop contract for three more years

Written by PSC Team
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23rd Aug 2013 - 12:32
The contractor will be providing catering, cleaning, security and reception services to the global tyre manufacturer at its UK head office in Erdington, near Birmingham.   Aramark has provided services to Goodyear Dunlop for the past eight years. James Dallas, Aramark director of operations, said: “In this new contract we aim not just to consolidate our relationship with Goodyear Dunlop, but explore how we can provide an even better service.

Contract caterer Harbour & Jones wins £1m venue deal

Written by PSC Team
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19th Aug 2013 - 10:52

Burlington House, the Royal Society of Chemistry’s historic central London home, houses its offices, conferencing and dining facilities in the grand surroundings of The Chemistry Centre.

Compass Group UK & Ireland retains £7m catering contract with Henley Royal Regatta

Written by PSC Team
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13th Aug 2013 - 09:32
The five-year deal will see Compass continue to provide catering services within the members only Stewards’ Enclosure, delivering first class food and service to the Stewards and their guests throughout the week of the Regatta.   The Stewards’ Enclosure offers a range of bars and luncheon facilities, including the all day Mile and 1/8th restaurant, an ever popular seafood restaurant and the traditional members’ luncheon marquee. 

Seasoned Events made sole caterer at The Fleming collection

Written by PSC Team
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12th Aug 2013 - 12:20

Until now an in-house team at the venue had managed the small programme of events; however, it was decided to raise the quality of the events the venue hosted as well as develop the revenue stream

SSP begins monitoring customer service, operations and reputation

Written by PSC Team
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25th Jul 2013 - 10:25
SSP, the largest owner, operator and franchisee of food, beverage and other concessions at major travel hubs, are inviting customers to feed back on their experiences, ideas and questions in real time using eDigitalResearch’s Customer Experience Management solution eCustomerConnect. Feedback from customers automatically triggers an alert to SSP UK’s customer experience team who work with managers across the business to resolve any issue. Positive comments, suggestions and ideas are shared amongst team members, helping to boost engagement.