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Hospitality Guild partners with City and Guilds

Written by PSC Team
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30th May 2013 - 09:24

The agreement between City and Guilds and the Hospitality Guild will see the two organisations work together to achieve the mutual objective of improving the standards of professional development i

Hospitality apprenticeship rates continue to rise

Written by PSC Team
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21st May 2013 - 17:18

The latest figures show that more than 35,000 people started an apprenticeship in 2011-2012, compared to just 14,890 in 2007-2008, while in the last three years completion rates have increased to 7

People 1st Training Company launches e-learning programme to help SMEs

Written by PSC Team
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2nd May 2013 - 08:48
The People 1st Training Company is launching WorldHost Insights, an interactive e-learning course designed to help staff in small companies who want to deliver excellent customer service. WorldHost Insights is a flexible, online training course which takes up to an hour and a half to complete. It is designed to help staff who have never been trained in customer service and those who want to refresh their skills.

Costa Coffee sales surpass the £2 billion mark as Whitbread profits grow 11%

Written by PSC Team
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30th Apr 2013 - 16:32
Group revenue was up 14% to £2.03 billion and pre-tax profits up 11% to £357 million. The Hotels and Restaurants division made a profit of £313 million, largely driven by Premier Inn and the success of London’s Olympic and Paralympic Games last summer. Whitbread’s flagship brand Costa announced profits surpassing £90 million up a staggering 29% and the popular coffee chain is on course to double its sales to £2 billion by 2018.