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Research/Insight

Fire safety regulations update

Written by PSC Team
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16th Apr 2007 - 00:00
Answer: From David Bashford, director of consulting services, Food Alert The law relating to fire safety in England and Wales changed on 1 October 2006 with the introduction of The Regulatory Reform (

Customer care in the hospitality sector

Written by PSC Team
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16th Apr 2007 - 00:00
Answer: From Linda Martin, director of programmes, HCIMA The hospitality, tourism and leisure industry is totally dependent for its success on its customers - they are at the heart of everything we do

New family-friendly rights

Written by PSC Team
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16th Apr 2007 - 00:00
Answer: From John Hayes, partner, Davenport Lyons The Working Families Act 2006 came into effect on 1 April 2007.

Handling cases of alleged food poisoning

Written by PSC Team
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16th Apr 2007 - 00:00
Answer: From David Bashford, director of consulting services, Food Alert Having handled many cases of alleged food poisoning (or AFPs) during my career, the two most common statements I hear from rest

EU food safety legislation

Written by PSC Team
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16th Apr 2007 - 00:00
Answer: From David Bashford, director of consulting services, Food Alert Food Safety legislation in Europe changed from January 2006 and applies to all food businesses.

Religious belief and the workplace

Written by PSC Team
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16th Apr 2007 - 00:00
One of the issues that employers may have to deal is when an employee refuses to work on Christmas Day on religious grounds.

Balancing work and families

Written by PSC Team
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16th Apr 2007 - 00:00
The Work and Families Act, part of the Government's "Ten Year Strategy for Childcare", pushes the concept of 'work-life balance' even further in favour of working parents.