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Staff shortages forcing third of businesses to reduce opening hours

19th Dec 2022 - 06:00
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Abstract
New data from UKHospitality in its latest Future Shock Report, in partnership with CGA by NielsenIQ, shows that 60% of business leaders no longer feel confident about recruitment.

The research also revealed that 35% businesses plan to simplify menus, 32% have been forced to reduce their opening hours and 13% have reduced opening days, all because of staffing shortages.

UKHospitality chief executive Kate Nicholls said: “The statistics in the report lay bare the real-life impact on businesses and consumers as a result of not having enough staff. It’s so disappointing that businesses are having to go to such lengths such as simplifying menus and reducing trading hours to deal with this. It’s also doing the consumer a disservice, limiting choice and availability. 

“There are very simple measures available to the Government that can free up the immigration system and make a huge difference to business. Expanding the Youth Mobility Scheme to the EU27, for example, would do wonders to add good numbers of people to the available labour pool.

“Implementing these measures, alongside reform of the Apprenticeship Levy to best develop our own talent, would help hospitality businesses no end. With the right staffing resource, hospitality can really drive growth, offer customers an enhanced experience and help lift up the economy.”

Written by
Edward Waddell