Creating 30 new jobs, and with a focus on local suppliers such as Dropswell Farm and Manners Butchers, Flying Hippo offers everything from classic cooked breakfasts and American-style pancakes to a range of ribs, wings, burgers and pizzas, as well as smoked brisket and pulled pork from its very own smoking oven.
With a special 15 minute service promise from the in-house ‘Hippo Cabin Crew’, there’s also an extensive breakfast menu to accommodate the airport’s busy morning period, as well as a drinks menu including Asti on tap. For younger visitors a children’s interactive play zone is available and special family dining booths containing state of the art tablets loaded with fun games featuring the restaurant’s mascot, Hamilton the Hippo.
SSP has integrated a range of supplier training to deliver qualifications to the restaurant’s staff from beer expert courses to Wine and Spirit Education Trust training, as well as Flying Hippo’s own bespoke qualifications to support employees.
Chief marketing officer, Lucy Knowles, said: “Since its launch just weeks ago, Flying Hippo has already proved to be a great success and popular choice with families. It offers the quality of a family restaurant with the flexibility of a food-to-go venue, making it a unique addition to the airport that we are excited to offer in light of its recent redevelopment. This is a first for Newcastle and we have exciting plans to introduce the concept in other parts of the country.”
As part of the departure lounge redevelopment, a new bar and restaurant venue has also opened. The Beer House offers a wide selection of beers, wines and spirits with a spotlight on locally sourced on-tap brews and, on the food menu, favourites such as pulled pork and roast beef stotties.