Servy has reached a transaction milestone of 2m orders with SSP Group through Order@ technology, which enables travelers to benefit from quicker service and reduced touchpoints.
Jeff Livney, chief experience officer at Servy, said: “Our Order@ solution continues to drive real results for our restaurant partners, and we’re thrilled to be working with partners such as SSP to widen the reach of this technology for the benefit of customers and hospitality outlets around the world.
“Servy’s focus remains squarely on supporting the hospitality industry with innovative tools that will enable them to enhance guest satisfaction and improve operational efficiency and profitability. The growth of our Order@ network will help us to gain greater insights into customer purchasing habits, and our partners will be able to leverage this data to optimize the guest experience.”
Further rollouts are also planned in 2022, having just launched into France this April and additional plans for Spain and Dubai later in the year.
Mark Smith, chief information and digital officer at SSP said: “We and Servy both share the belief that technology should enhance service and not replace it. Our customers expect great service, and Order@ means that providing this will be even easier, safer, and more efficient.
“Across our business, we are looking at the ways we can further improve our operations by using cutting edge technology and this is just one of the many ways we are using it to make a visit to one of our bars and restaurants even better.”