Almost 450 industry professionals and supporters of Springboard watched the virtual event, which featured appearances from some of the industry’s biggest names including Paul Ainsworth, Michel Roux Jr and Clare Smyth.
Chris Gamm, chief executive of Springboard, said: “Despite being faced with such adversary in 2020, the hospitality industry went above and beyond and deserves to be celebrated.
“All the winners have undertaken amazing work, achieving incredible results, despite the circumstances the sector has been faced with. Springboard are thrilled to be recognising them.”
During the event Springboard’s fundraising initiative ‘Virtual Race to Nicaragua’ was launched.
Marketing and event partner, Amy-Jane Cahalane, added: “The Virtual Race to Nicaragua will take place wherever you are in the UK and your miles will be tracked online, contributing to your team’s progress. We’re giving everybody the opportunity to get involved, get fit, have fun and raise money for Springboard!”
The Springboard Awards for Excellence winners include:
Best Implementation of Virtual Training
Interstate Hotels and Resorts
Best Staff Communication
The Dorchester Collection & 45 Park Lane
Employee Health & Wellbeing
Dishoom
Best Use of Digital Media to Promote Sales or Service
Holiday Inn Barrow in Furness
Best Delivered "Dine at Home" Experience
Made in Oldstead
Best National Support for Vulnerable People
Now Pause
Best Group Community Engagement
The Dorchester
Best Internal Covid-19 Training Programme
D&D London
Best Management Preparation
PPHE Hotel Group
Best Employer
Royal Lancaster London
Best Use of Technology to Improve Customer Experience
Delaware North
Most Innovative Alcohol Strategy
Essex Spirits Company Ltd.
Best National Support for Key Workers
Medirest
Best Individual Community Engagement
Jeni Edwards (Ijess consulting)
Best Corporate Social Responsibility
Brakes
Business Innovation
Harri
Chris Beaumont Award
Diego Masciaga