Sodexo will provide hospitality catering, housekeeping and front of house services to around 300 first and business class passengers every day. The deal adds to Sodexo’s growing aviation portfolio, which already includes Virgin and United Airlines.
The contract, which began at the start of April, was awarded to Sodexo for its reputation of delivering quality across a number of airport lounges as well as the honest approach to running the business.
Richard Cripps, operations director for Sodexo’s airport lounge services, said: “Sodexo is very proud of our new partnership with Singapore Airlines in being awarded the SilverKris lounges for first and business class customers. This is a fantastic feather in my team’s cap for all their hard work and consistent delivery of excellent service across all our aviation contracts.
“We believe in an open and honest relationship with our clients, working alongside them to deliver the best possible food and service quality to their passengers.”
Wilson Young, general manager for Singapore Airlines in the UK and Ireland, said: “Our new SilverKris lounge at Heathrow is a huge investment for us and brings our ‘home away from home’ concept to the UK for the first time. With such a change, it was hugely important to work with the right partner and we are delighted to have found that in Sodexo. We very much look forward to working with them to surprise and delight our customers over the years ahead.”