Taking home a trophy as well as the seven-day trip in June, in a citation Duncan was praised by his team for being a ‘true ambassador for Elior, with an incredible work ethic and someone who is genuinely adored by his colleagues’.
Arran McDowell, Elior UK’s head of personnel said: “Elior is proud to have the lowest staff turnover in the industry, and Martin is the perfect example of a happy, long-serving colleague who is working as part of a team to deliver an exceptional customer experience every day.
“He’s a great guy who’s given his all year after year to the company and he thoroughly deserves this recognition.”
On receiving the award, Duncan said: “I was so proud to be nominated for the award and I couldn’t believe it when my name was read out as the winner.
“I really love my job and the people I work with at Rangers. It’s such an honour to win this trophy and I’m really looking forward to the trip to Morocco – it will be only my second time abroad.”
Other Elior winners on the night included Rachel Watts, who was named the eXperience Service Champion of the Year for her outstanding customer service work at the contractor’s defence site at Upavon.
Site Manager of the Year was awarded to Michael Hannon, catering manager at Queensbridge and Foxhollies School and the team at Wiltshire Council won the Star Site award for its ‘exceptional client relationships and service delivery’.
Hosted by TV personality Natasha Kaplinsky, more than 250 people from across the company’s UK operations attended the event at the Imperial War Museum (IWM) at Duxford, one of the caterer’s historic client sites.
Following a British-themed, retro-style dinner, prepared by Elior’s own top culinary team, the event, entitled ‘The Time of our Lives’, continued into the night with 1940s vintage bands and entertainment.
In the UK Elior operates high profile catering contracts across the B&I, healthcare, social care, defence, education, stadia and heritage sectors.
It employs more than 10,000 workers across 650 sites provides customers with a bespoke offer that focuses on great food, drink and customer service and couples it with the benefits that a large company brings.
Elior UK is part of Elior Groupe, which operates across Europe with annual revenues of £4.4bn.