The purpose of the Arena Autumn Event is for attendees to interact with leading hospitality and foodservice professionals to build long-term relationships.
Malcolm Muir leads the consultancy arm of Venners, who provide a variety of auditing angles and solutions for the hospitality sector.
He will discuss the importance of strong central systems in the consumer facing part of a business to protect the brand on the front line.
Muir joins four other keynote speakers at the Arena Autumn Event that were announced last month, including Andre Johnstone, Paul Whyte, Mark McCulloch and Fiona Speakman.
The keynote speakers will explore ‘the importance of brand reputation in an ever-competitive market'.
The Arena Autumn Event will also announce the winner of the Kraft Heinz and the Arena’s 57 Hospitality Heroes competition.
For more information and to buy tickets to the Arena Autumn Event 2019, visit: https://arena.org.uk/event/3892.