The 2,796 responses from the Barista Hustle survey revealed that making a good ‘cuppa’ was the most enjoyable part of the job for 39% of baristas, closely followed by customer interaction at 33%.
Being able to explore coffee was voted first by 21% of respondents while the grinding and brewing side of coffee received 0.6% of the vote.
When asked whether they preferred interacting with customers and ‘exploring coffee’ instead of making it, 73% said they did.
8% of baristas voted customer interaction as their least favourite part of the job.
Matthew Perger of Barista Hustle, said: “The results show that baristas enjoy the satisfaction of making great coffee more than the manual-side to coffee making.
“I believe that once a coffee professional understands that their profession requires more intellect and emotion than mindless repetitive labour, we'll see significant increases in the satisfaction of those priorities. This is a good thing for humans on both sides of the bar."
Perger said he hoped that the polls would draw peoples attention to Eversys' #theloveofcoffee campaign, which the cofee machin supplier is running ahead of its 'next generation super-automatic espresso machine' launch at HOST on 20 October.