South West London and St George’s Mental Health NHS Trust serves 1.2 million people across London. Medirest is set to deliver services in its two main hospitals: Springfield University Hospital in Tooting and Tolworth Hospital in Kingston.
Medirest will aim to deliver high-quality catering solutions to address the needs of patients, staff and visitors. Patient catering will see the introduction of over 100 dishes from the Moreish range, which Medirest says provides both choice and flexibility.
Patients will benefit from additional choice and personalised meal options tailored to individual dietary needs, promoting overall health and wellbeing. Medirest will engage with patients to gather feedback and evolve menus, ensuring quality, taste and comfort.
Medirest will maintain its digital-led kitchen concept at Springfield Village, allowing the team to prepare fresh meals to order, with minimal food waste. Customers can access these meals through the digital platform.
Russell Blake, managing director of healthcare at Compass Group UK & Ireland, commented: “Medirest has a well-established history of forming strategic partnerships. We look forward to implementing this into our new contract with South West London and St George’s. Our people are our greatest asset, and we are excited to welcome our new team members as part of this partnership.”
Medirest is looking forward to welcoming new team members, all of whom will be paid the London Living Wage or above and team members will receive a free meal when working. Every team member will also be trained to enhance patient experience, including the Positive Impressions framework.
Ian Garlington, better communities programme director for South West London and St George’s Mental Health NHS Trust, added: “We are looking forward to establishing a partnership approach with Medirest, supporting us to empower our patients, offering additional choice and diversity, and keeping them at the heart of everything we do.
"We will work together to create great services that will improve the experience of people across our Trust and support the delivery of high quality patient care for our South West London communities.”