This achievement puts ISS on track to reach its target of 50% food waste reduction by 2027. ISS has taken yet another step towards fulfilling its Cool Food Pledge by reducing nearly 5% of the greenhouse gas emissions per 1,000 kcal associated with the food it serves globally.
The food reduction was achieved by optimising food procurement, strategically planning menus and an increased focus on changing consumer behaviour patterns.
Hamish Cook, head of group food services at ISS, said: “A key element of the programme was to enhance our focus on innovation and leverage data and insights across our global operations. Our partnership with technology company Winnow has been a key lever in this endeavour.
“By integrating Winnow’s artificial intelligence solutions into restaurants and kitchens, our chefs are empowered with knowledge about plate waste and consumer patterns, which helps them to optimise food production and portion sizes – thereby reducing food and plastic waste.
“Our key priority is to encourage our customers to make more sustainable choices, benefiting both the climate and personal health. This means that we are enhancing innovative recipes development, menu concepts, and comprehensive culinary training.”