Lynch will be responsible for the development of innovative solutions designed to improve workplace performance and facilities management service provision, as well as providing clients with insights about their buildings, estates and user behaviours. Ultimately enabling ISS to work more closely with clients to design workplaces that meet the needs of their business and people.
Commenting on her appointment, lynch said: “I am delighted to be joining ISS during this exciting era of rapid technological evolution. Working in a people-oriented company like ISS is energising because the success of technology hinges on its adoption by individuals — therefore, a key part of this role will be obtaining the appropriate capabilities for our organisation.
“I am excited to explore ways that technology can propel us to success within a dynamic and competitive market, but a key goal of mine will be to find the equilibrium between leveraging the potential of our existing technologies and prudently investing in emerging solutions that align with our needs — all while upholding the bedrock of resilience.”