After success in the leisure and hospitality industry the business has started to target emerging markets such as education and healthcare. It worked with Made Smarter’s Adoption Programme in the North West to develop a digital demo experience using augmented reality to enable customers to visualise the dispenser on their site while tasting samples of the drinks at the same time.
The app-based solution eliminates the time-consuming and inefficient face-to-face demonstration process which typically ties up two sales staff for half a day. GenerationJuice estimates that with new marketing activity to generate demo leads, productivity will increase by 600% and turnover by 50%. The technology investment has also created two new jobs.
Simon Edwards, co-founder of GenerationJuice, said: “The pandemic had a significant impact on the business, restricting our access to potential customers. We used the time to rethink the way we approached certain processes.
“Made Smarter’s support came at a crucial time and its support has helped us to shape our digital roadmap and accelerate our ambitions. Our first step is to create more sales opportunities using emerging technologies which will drive our ambition of building 1,000 dispensers over the next three years.”
By using the app and sending tasting samples of its 180-drink portfolio by courier, GenerationJuice will cut its annual mileage by 20,000, reducing its own carbon footprint.