Unique features include energy efficient lighting and bespoke coffee flower decorative panels as well as its counter and service points which have been designed to maximise efficiency and speed of service. A dedicated iPad station will also be installed for customer use to check emails, play games and browse the web ahead of their flights.
James Hamilton, head of UK Acquisitions & Estates at Costa, commented: “We are very excited to be bringing a bespoke store design to Terminal 2. Airport customers are looking for convenience; great coffee and food; and a quick service. By working closely with the Heathrow team we believe that the new store layout will clearly reflect our travelling customer’s needs whilst creating a sleek, modern feel.”
Muriel Zingraff, Heathrow’s retail director added: “We’re delighted to be working with Costa on delivering a new innovative store design for the new Terminal 2. The UKs favourite coffee brand already has nine other outlets within Heathrow and has proven to be very popular amongst our travellers from all over the globe.”