Charlton House café bar supervisor comes second place in South East Learning and Skills Awards

During his five years with Charlton House, Opoku has completed many training programmes internally, including customer and teamwork training, health & safety level 3 and a food hygiene level 3 qualification. He has now almost completed a Leadership Skills course with Hospitality Industry Training (HIT) and has already completed his Multi-skilled Hospitality Services with HIT. He commented on his achievement: "I feel proud of what I have achieved; my customers are proud of me and what I have achieved within my role. My achievements have given me much more confidence with regards to my job and I am looking forward to my next phase of learning." Lorraine Rutherford, Charlton House catering manager at TRL, said:" John is an outstanding, hard working, honest team member and an asset to my team. The relationships and rapport which he has developed with customers have resulted in increased sales in our café bar and his customer care skills and attention to detail are second to none. "He has now trained one of our kitchen porters in the role of café bar assistant - real proof to show just how passionate John is about the business that he works in!" Charlton House specialises in staff catering within B&I environments and is part of the independent catering group, CH&Co.