Bidvest’s 170,000sqft Chepstow distribution centre consolidates its Bristol and Severnbridge depots due to continued sales growth in the South West and Wales. A fleet of 30 vehicles will make approximately 1,700 deliveries per week, distributing over 70,000 items. Voice-picking technology will ensure consistent order accuracy and a new customer support system will handle incoming calls.
Dave Hodgson, Bidvest 3663 midlands managing director said: “These new distribution facilities are part of our investment strategy for growth based on boosting service levels and future-proofing our local and national depot network.
“We chose the new sites as we are committed to having a comprehensive customer offering in Wales. We also wanted to make sure that we were able to retain the exceptional workforce from two top performing depots. Recent new account wins, securing category supply agreements with leading regional and national customers and growth from the independent sector means that improving efficiencies and delivering top customer service is more important than ever. By investing in a high specification depot with state-of-the-art facilities and amalgamating teams from Bristol and Severnbridge, we aim to meet these challenges and push service levels even further.”
The Chepstow and Swansea depots follow recent site opening in Wakefield and Bicester. The investment is part of an ongoing programme, which includes updating Bidvest 3663’s nationwide infrastructure, multi-temperature vehicle fleet and IT systems alongside a number of potential acquisitions.