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2015 Hospitality Assured Awards recognise outstanding customer service

11th Jun 2015 - 09:21
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2015 Hospitality Assured Awards recognise outstanding customer service
Abstract
The Hospitality Assured Awards Ceremony took place at the London Marriott Grosvenor Square Hotel on June 8th 2015, recognising a range of businesses for their outstanding customer service and business excellence.

The awards are for the variety of organisations that use Hospitality Assured (HA) as their chosen method for achieving continuous improvement. HA is a quality standard created by the Institute of Hospitality and supported by the British Hospitality Association.

Peter Ducker said: “The services sector is massively important to the UK economy, representing a whopping 79% of total GDP. 

“All customer-facing businesses, whether public or private, can learn from best practice within the hospitality industry. 

“We are delighted to see the Hospitality Assured standard being embraced by such a wide range of organisations.”

The 2015 Hospitality Assured Award Winners:

Edinburgh International Conference Centre
Harper Adams University
University College Birmingham
Sue Gladman, ISS Food & Hospitality at the Open University
Hotel Services Team at Tees, Esk & Wear Valleys NHS Foundation Trust
 

Written by
PSC Team