Using AI the company’s cloud-based intelligence system makes the delivery process trackable and auditable, providing businesses with real time data.
The business to business and business to consumer solution provides clients with visibility of deliveries using an integrated estimated time of arrival as well as the ability to interact with drivers and deliveries anytime. ROUTD allows the main client to have end-to-end visibility across the supply chain and logistics process.
Approximately, 5% of all delivery orders fail, costing businesses thousands of pounds every year, while last mile costs equate to 53% of the total cost of delivery. Out-of-route miles can account for up to 10% of the total mileage of a delivery fleet.
Last year, ROUTD received major investment from GV Group, a business to business logistics and tech services provider to the foodservice industry. ROUTD technology is used by numerous multi-site clients including Compass Group, Booker, Foodbuy, Ole and Steen, Tesco, Makro and other retailers and caterers.
Tevin Tobun, chief executive of ROUTD, said: “We’re delighted to be launching the AI aspect of ROUTD, which will give customers, drivers and businesses an even better experience and help combat the costly issue of failed deliveries.
“Our innovative tech-based communication tools enable businesses to have complete visibility of orders and real-time communication with drivers and customers, providing up-sale and cross sale opportunities, as well as data to help businesses understand, anticipate and plan for the future.”